Hosting and web
Availability of hosting, email and database servers.
Operational transparency
Network status in real time
We monitor our infrastructure permanently with PRTG. Check the operational status of the services on our public panel and stay informed about any incident or scheduled maintenance.
24/7 monitoring
Measured with PRTG
Actual uptime 99,99%
Public status panel
The operational status of our services is published in real time at status.inan.cl. There you'll find the current status, incident history and scheduled maintenance.
What we monitor
We watch every layer of the service
VPS and dedicated
Status of virtualization nodes and dedicated servers.
Network and connectivity
National and international links, routing and anti-DDoS mitigation.
Power and DataCenter
Redundant power, climate control and DataCenter infrastructure.
How we do it
Permanent monitoring with PRTG
We use PRTG to monitor the infrastructure automatically. Any outage is detected immediately, allowing us to react quickly and maintain an actual uptime of 99,99%.
- Immediate incident detection
- Advance notice of maintenance
- Public incident history
Spotting a problem?
If your service has an incident that isn't shown on the panel, open a ticket or message us. We're available 24/7.
Frequently asked questions
Where do I see the status of the services?
On our public status panel: https://status.inan.cl/. It shows real-time status, incident history and scheduled maintenance.
What tool do you use to measure availability?
With PRTG, automatically and permanently. The actual uptime we record is 99,99%.
Do you announce maintenance?
Yes. Preventive maintenance is announced at least 48 hours in advance (except emergencies) and published on the status panel.
My service is failing but the panel says "operational", what do I do?
It may be an incident specific to your service. Open a ticket or message us on WhatsApp to review it right away.
Check the status live
Check the public status panel or open a ticket if you need help. We operate with 24/7 monitoring and support.